政策与流程

General Policies

• Online Terms of Service
• Website Privacy Policy

LANGUAGECERT Policies, Procedures & Information

• Appeals Policy
• Candidate Behaviour Policy
• Complaints Policy
• Conflicts of Interest Policy
• Contact Us Guide
• Customer Service Statement
• Equality and Diversity Policy
• Identification Policy
• Information on Fees
• Invoicing Policy
• Malpractice and Maladministration Policy
• Reasonable Adjustments and Special Considerations Policy (Accommodations)
• Reasonable Adjustment Request Form
• Qualification Withdrawal Policy
• Policy on Repeating LANGUAGECERT Exams
• Sanctions Policy
• Whistleblowing Policy
• LANGUAGECERT Policy on Fraudulent Alteration of Certificates and Tampering with Results
• LANGUAGECERT Welsh Policy Statement

LANGUAGECERT SELT Policies & Procedures

• Appeals Policy
• Complaints Policy
• Equality & Diversity Policy
• Exam Results Enquiry and Appeals Form
• Reasonable Adjustment Request Form
• Reasonable Adjustment and Special Considerations Policy (Accommodations)
• Request for Refund Form
• Rescheduling, Cancellation and Refund Policy
• Safeguarding Policy
• Special Consideration Request Form
• Whistleblowing Policy