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Exams and Covid 19

Exams and Covid 19

When will your SELT centres be operational?

Currently, we anticipate our SELT centres being operational from 1 July 2020, though it should be noted that this date is subject to change based on the evolving circumstances of COVID-19. In some global regions, our SELT centres may open sooner than 1 July 2020, dependent on local government/state guidelines. As such, and in order to service potentially increased demand for SELT testing, alongside ensuring compliance with local policy and guidelines, we are actively coordinating our resumption plan.

In regions where local restrictions continue to remain in place beyond 1 July 2020, any applicants that have scheduled their SELT exam with us will be supported to re-schedule their booked exam slot. Our Incident Management Team continues to meet daily to review current information on the spread of COVID-19, as well as governmental responses and guidance to initiate necessary actions. This process will continue for the foreseeable future.

Our SELT exams are offered through Prometric’s Test Centre network. To prepare for Test Centre re-opening and in response to the COVID-19 pandemic, Prometric has created an internal Channel Resumption Team (CRT) to determine operational and Health & Safety procedures necessary once Test Centres re-open. Comprised of various cross-functional leaders throughout the organisation, the CRT is responsible for developing, executing and communicating out the resumption initiatives, as well as identifying and providing resolutions to challenges that might occur during the resumption process.

As part of the CRT’s efforts to prepare for Test Centre re-openings, all of the below criteria are being taken into consideration. The criteria are subject to change based on the evolving circumstances of the pandemic:

  • Governmental Compliance: We will ensure compliance with national, state, and local government policies
  • Test Centre Cleanliness: Test Centre operations have been fully reviewed and Prometric continues to reinforce expected actions at all Test Centres around the world that will mitigate the risk of spread of the virus at Test Centre locations.

Customer and Employee Safety: Test Centres will:

  • be fully equipped with necessary TP supplies, including cleaning materials and other protective materials for staff.
  • continue to be given guidance with respect to daily Test Centre maintenance and recommended cleaning procedures.
  • permit test takers to use surgical face masks and gloves (these items are subject to visual inspection upon entry into the Test Centre and clear guidelines are published regarding their permitted use).
  • enforce social distancing practices throughout the check-in and testing process, as per local guidance.
  • provide all Prometric Test Centre staff with protective masks to help reduce the risk of infection.
  • limit points of physical contact between staff and test takers.
  • provide a clear, easy to read list of expectations for conduct at the Test Centre.
  • Enacting strict social-distancing practices: There will be necessary measures put in place at re-opened Test Centres. To help to ensure the health and safety of Test Centre staff and customers when a Test Centre is re-opened, social-distancing policies during test operations will be enacted. These policies and our plans will be defined on a country by country basis in compliance with applicable government guidelines.
Why are you announcing this when the centres aren’t open?
In November 2019, PeopleCert, in partnership with LanguageCert and Prometric®, was awarded a multi-year agreement with UK Visas and Immigration to deliver Home Office approved SELT tests in the UK and globally. Despite the pandemic, individuals still aspire to live, study and work in the UK once normal life resumes and the government’s COVID-19 restrictions have been lifted.

Our announcement enables individuals who still seek to live, study and work in the UK to continue their own appraisal of SELT providers, in order to choose a provider that can best cater for their SELT needs. For example, LanguageCert offers a SELT voucher option, whereby individuals can purchase a SELT voucher now and schedule their exam at a later, future date. By providing information now regarding our SELT services, Test Centres and purchase options, applicants are better prepared and informed, particularly in readiness for when SELT Test Centres re-open.
How can visa applicants stay up-to-date on the ongoing situation and on when SELT centres are open?

This can be done in several ways – Visa applicants can:

  • check our dedicated COVID-19 website page here which will continue to be updated as the situation evolves. The status of SELT Centre locations will be published on our dedicated COVID-19 web page, as well as our online SELT booking system selt.languagecert.org/. The booking system enables UK visa applicants to search for our SELT Centre locations and view available exam slots.
  • contact our Customer Service Team 24/7/365 for the latest information, guidance and support.

We will contact individuals who have purchased a LanguageCert SELT voucher as soon as we are confident their preferred SELT Centre is preparing to re-open so that they can book their preferred exam date and time slot.

Am I allowed to travel to a SELT Centre in the UK during lockdown?
Travelling to a SELT Centre within the UK is allowed.