An increasing number of governments and businesses who must assure the identity of their customers are now using KYC technology. This includes those involved in financial services, law enforcement, border management, defence and intelligence, and healthcare. KYC gives organisations the power to rapidly compare the customer in front of them with a vast range of official documentation and records, as well as previous customer identities.
The KYC software authenticates each customer against official identity documentation such as passports. Authentication can also extend to biometric facial matching, which compares a live image of the customer against that recorded in their official identity document. KYC can also include voice recognition and validation, where we record the voice of the customer as part of their initial registration and compare it against subsequent recordings.This voice element can be extremely effective for our language exams which include a speaking component.
The system will operate within test centres and test venues, as well as for online, remote proctored testing1. This will result in a comprehensive and robust onboarding process which uses KYC technology in collaboration with our trained and accredited invigilation professionals.
KYC gets around this knowledge capacity issue by using the power of technology to make comparisons between the identity document presented by the candidate, and a global database of registered official documents. The technology can also apply a range of further checks to test and assure candidate authenticity.
The result is a range of services that extend our ability to scrutinise and prove the identity
of each test taker.
1The implementation of LanguageCert’s YC service will start with our online proctored tests, with test centre implementation to follow.
2Voice capture recognition will be available from 2024.